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Written by Tanni Haas, Ph.D.
You’ve gone online, asked everyone you know for recommendations, and otherwise searched for sleepaway camps for your kids. How do you find the one that’s just right for them? When you’ve narrowed down the options to a handful or less, it’s time to speak to the camp directors by phone or email. Below is a list of some of the most important questions to ask.
The camp
- Is the camp accredited, how old is it, and how long have you owned or managed it? It’s a good sign if the camp is licensed by the Alberta Camping Association (ACA). To earn accreditation, a camp must satisfy industry standards for health, safety and program quality. The ACA visits the camp to verify that it’s in compliance. It’s also a good sign if the camp has been in existence for many years (kids are coming back year after year), and if the director is experienced at running camps.
- What’s your philosophy or religious affiliation? Camps can be very different. Some camps, especially ones focused on specific sports, can be quite competitive. Other camps are more aimed at instilling in kids certain values, like comradery, cooperation, and conflict-resolution. Some camps are affiliated with a specific church or other religious group. Make sure that the camp’s philosophy matches your own values and that it’s a good fit for your kids.
- How do you build community? One of the most satisfying parts of being at camp is to feel a part of a larger community. Ask about its community-building activities, like whether there are nightly campfires or sing-alongs for the entire camp.
- What’s the accommodation like? Ask whether the kids sleep in cabins or tents, whether there are bathrooms and showers nearby and, most importantly, whether your kids can request to room with friends from home. Whether your kids are first-time or seasoned campers, it’s always comforting and great fun to room with one or more of their regular friends.
- How much does it cost? You probably don’t need any reminders to ask about the camp fee. But don’t forget to ask whether that fee is all-inclusive, or whether there are additional costs for day or overnight trips, transportation to and from camp, special activities, etc. Also ask if there’s a refund policy should your kids get sick, what the deadline is for registration and, in case you missed the deadline, if there’s a waitlist. It’s also a good idea to ask if financial aid or needs-based scholarships are available, perhaps a sibling discount, whether you need to pay everything up front, or whether you can pay in installments.
The program
- How long are the sessions, can they be lengthened or shortened, and how long do most campers stay? Most camps offer sessions of a specific length, often one week. However, if you have other things planned for the summer, it can be useful to either shorten or lengthen a session to fit your schedule. Most kids like to stay as long as the other kids: assuming they’re having a great time, no kid wants to be the one getting picked up before everyone else.
- What do the kids do on a typical day? Try to get a sense of what your kids will be doing on a typical day, including how much time is devoted to indoor and outdoor activities, and what they’ll be doing in the evening. This’ll help you decide whether it’s the right camp for them.
- How do you handle discipline and conflicts between campers? Ask questions that help you decide whether the camp’s parenting philosophy and practices agree with your own. You also want to make sure that your kids are aware of who they’re supposed to speak to in case they have conflicts with other campers, and what kind of behavior can result in serious consequences, up to and including dismissal.
- What’s your communication and visiting policy? It’s always a good idea to find out how the camp prefers that you communicate with your kids. By phone or email? How often? Also ask if you’re allowed to send special objects or care items from home and whether there are visiting days.
- How do you accommodate special needs? A high-quality camp is one where all the campers’ different needs are met. Ask how the staff accommodates special needs with respect to activities, behavior, learning, and dietary restrictions.
The staff
- How do you hire, train, and supervise your camp counselors, and what’s the counselor-camper ratio? One of the best signs that the camp is of a high quality is that it has strict procedures for hiring, training, and supervision of camp staff. This includes background checks, first aid training, and regular feedback sessions. It’s also a good sign if most of the counselors return for several summers (they’re obviously enjoying the experience). The counselor-camper ratio should be relatively low (between 1:6 and 1:12).
- Is there access to a medical facility with qualified personnel? A high-quality camp will either have a licensed physician or nurse on the premises, a well-stocked supply of commonly-used medications, and procedures in place for dispensing medication to all the kids who need them. Also ask how far away is the closest hospital, doctor’s office and dental clinic and how the kids will get there, if needed.
- What are your emergency procedures? Ask who will contact you in case of an emergency, and who you should contact in case an emergency occurs on your end.
The campers
- How many campers do you have, and how many of them return every year? Generally speaking, the larger the camp the more activities, and the smaller the camp the more intimate it feels. Likewise, the higher the return rate, the more satisfied the kids are with the whole camp experience.
- How do you deal with homesickness? Even the most seasoned campers can get homesick. Ask how the camp deals with it. Do they encourage campers to call home? Do you get to visit them outside official visiting days?
- How can your kids stay in touch with other campers and counselors after camp has ended? Kids often develop strong bonds with their camp friends and counselors. Ask whether they’re encouraged to stay in touch after the camp has ended (who knows, your kids’ favorite counselor could end up being their babysitter).
Tanni is a Professor in the Department of Communication Arts, Sciences, and Disorders at The City University of New York – Brooklyn College.
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